Error Codes

Error CodeError Code Description
1000list of possible elements expected
1001invalid username
1002invalid password
1003invalid partner id
1004invalid partner credentials
1005invalid header credentials
1006industry sector is invalid
1007customer must be at least 18 years old
1008customer must be less than 120 years old
1009invalid email address
1010mobile number must be between 10 and 13 digits and start 07
1011phone number must be between 10 and 13 digits and start 01 or 02
1012third party account name must be between 1 and 30 characters long
1013the agreement date can not be more than 30 days from inception
1015invalid client code
1016invalid cost centre
1017invalid shop code
1018invalid characters in the house number
1019invalid characters in the house name
1020invalid characters in the street
1021invalid characters in the townland
1022invalid characters in the post town
1023invalid characters in the county
1024invalid characters in the postcode
1025marital status must be a valid value
1026residential status must be a valid value
1027employment sector is invalid
1028account number is mandatory for renewal applications
1029broker reference is mandatory for renewal applications
1030allow search authorisation is mandatory for all insurance types
1031invalid system type
1032invalid characters in the name
1033telephone number is required
1034employment status must be a valid value
1035industry sector and employment sector must be a valid combination
1036invalid characters in the company name
1037invalid business email address
1038title must be a valid value
1039invalid combination of client code / shop code / credit product code / term
1040nationality must be a valid value
1041country of birth must be a valid value
1042premium description must be a valid value
1043policy type must be a valid value
1044credit product code must be a valid value
1046house number or house name is required
1047invalid characters in the business partner name
1048phone number must be between 10 and 13 digits and start 01, 02 or 07
1049director one: invalid characters in the authorised to sign name
1050director two: invalid characters in the authorised to sign name
1051director one: country of birth must be a valid value
1052director two: country of birth must be a valid value
1053director two: home address is required
1054invalid client code/shop code combination
1055the actual length is greater than the maxlength value
1056the pattern constraint failed
1057the actual length is less than the minlength value
1058the fractiondigits constraint failed
1059the maxinclusive constraint failed
1060the mininclusive constraint failed
1061unexpected node type element
1062instance validation error
1063not a valid boolean value
1064string was not recognized as a valid datetime
1065input string was not in a correct format
1066the maximum loan value has exceeded, please process this application under a manual code
1067credit Amount exceeds the limit for this product. Process application using a manual credit scheme
1068new business should not include account number
1069account number missing for renewal
1070customer date of birth is invalid
1071the agreement date is invalid
1072the renewal date is invalid
1073the partnership date established is invalid
1074director one: date of birth is invalid
1075director two: date of birth is invalid
1076business partner: date of birth is invalid
1077bank details are not valid
1078premium value must exceed deposit
1079duplicate combination of client code / shop code / broker reference. Provide different broker reference
1080third party bank name cannot be blank
1081third party bank name is not required
1082third party bank address cannot be blank
1083third party bank address is not required
1084email address is missing
1085email address is not whitelist
1086esign is not enable against the client and product code
1087oam website url is missing
1088rop rate type must be a valid value
1089the renewal date must be a future date
1090customer first name must be a valid value
1091customer last name must be a valid value
1092either townland or posttown is required
1093postcode is required
1094streetname is required
1095invalid policy status type
1096account number does not exists
1097account number does not belong to the client code
1098policy does not exists for given account number
1099policy already cancelled for given account number
1100account number missing for midterm adjustment
1101broker reference missing for midterm adjustment
1102funding difference for midterm adjustment should not equal zero
1103reason description missing for midterm adjustment
1104policy number missing for midterm adjustment
1105the minexclusive constraint failed
1106the maxexclusive constraint failed
1107total cash price must be greater than 0
1108policy premium amount must be greater than 0
1109account number missing for cancellation
1110broker reference missing for cancellation
1111cancellation reason type must be a valid value
1112cannot cancel an agreement with a balance less than or equal to zero
1113the accountnumber submitted does not exist please review and re- submit with the correct accountnumber
1114broker reference missing for change customer
1115the liverate response has been sent for this broker today
1116the client code is not a member of this software house
1117live rate request flag must be true
1118new shop code does not match old shop code
1119this account is in arrears. cannot do a renewal
1120this account still has a balance
1121renewal can only be performed 5 days after the last payment date
1122accounts file does not exist
1123agreements file does not exist
1124cannot use UK details against RIO account
1125cannot use RIO details against UK account
1126changing bank details requires 8 working days before direct debit is due to lift
1127account must have a sort code and bank account number
1128direct debit date must be greater than today
1129cannot update the direct debit date
1130direct debit date is the same
1131BACS date must be on or before the 28th of the month
1132payment method must be direct debit
1133agreement has expired
1134we are unable to change you direct debit date until your first direct debit payment has been collected. please try again once your first payment has been taken
1135cannot change the direct debit date on this product during the first billing period
1136the direct debit has been requested from customers bank
1137bank sort code does not exist in banks file
1138BACS date outside of allowable date range
1139the new direct debit date is empty
1140maximum number of permissible direct debit date changes has been exceeded
1141insufficient time to set up Direct Debit instruction before new payment date
1142financial credit plan is invalid, unable to proceed!
1143the minimum monthly repayment amount on your plan is £5. reduce the number of months.
1144total amount of credit is greater than available credit. increase deposit or reduce purchase amount to continue.
1145previous address is required
1146internal system error. please contact an administrator. invalid data token
1147policy inception date, note we only accept policies incepted within the last x days
1148deposit must be at least x% of cash price
1149policy premium must be at least x% of cash price
1150rop repayment term must be at least x months
1151forename is too short
1152surname is too short
1153personal line may not include limited in applicant's name
1154personal application is not for a commercial line
1155commercial application is not for a personal line
1156this account cannot be renewed, renewal date is outside the renewal date range
1157account number already used
1159account.no: already frozen
1160cannot cancel a dormant agreement
1161this account does not have a recourse flag
1162account number and shop code do not match
1163this is not an insurance agreement
1164acn/fia has already been applied to the account
1165invalid insurance type
1166trading information is mandatory for sole trader only. please remove commercial information and resubmit.
1167address not found
1168customer current address not found
1170customer previous address not found
1171partnership business address not found
1172limited company trading address not found
1173third party applicant address not found
1174director two: country of birth required
1175director two: date of birth required
1176partner three: detail required
1177partner four: detail required
1178partner three: nationality must be a valid value
1179partner four: nationality must be a valid value
1180partner three: country of birth must be a valid value
1181partner four: country of birth must be a valid value
1182partner three: nationality required
1183partner four: nationality required
1184partner three: country of birth required
1185partner four: country of birth required
1186phone number not updated
1187mobile number not updated
1188limited company trading address required
1190Income is invalid
1191partner previous address is required
1192partner must be at least 18 years old
1193partner must be less than 120 years old
1194partner one: nationality must be a valid value
1195partner one: country of birth must be a valid value
1196partner two: nationality must be a valid value
1197partner two: country of birth must be a valid value
1198company registration number not found in companies house register
1199industry sector is required
1200employment sector is required
1203policy number is missing
1204cancellation date must be provided
1205the insurer company code is invalid
1206mobile number is required
9000Internal system error. Please contact an administrator.
9001Message Header must not be empty
9002Message Body must not be empty
9003Message UserCredential must not be empty