Aventus' Customer (Symphony) and B2B (Opus) Portal's are currently delivered as Single-Page Applications (SPAs) which makes tracking some actions/events difficult. To support better tracking, both portal's have native integration with Google Tag Manager. This page documents additional events supported to allow for tagging and tracking capabilities to be enhanced.

Event Wrapper

All events are wrapped with the following payload

{
	"app": "symphony", // or "opus"
	"appVersion": "1.0.0", // string representation of build verison
	"event": "aventus.eventname", // string event name (all prefixed with aventus.)
	// ... Event payload
}

Policy Events

`aventus.policy.bind`

When the quote has been bound as a policy (purchased)

{
  "app": "symphony",
  "appVersion": "1.0.0", 
  "event": "aventus.policy.bind",
  "partnerId": "00000000-0000-0000-0000-000000000000", // optional
  "partnerReference": "example-reference-1", // optional
  "policyId": "00000000-0000-0000-0000-000000000000",
  "partnerId": "00000000-0000-0000-0000-000000000000", // optional
  "productCoverReference": "comprehensive"
  "policyGross": 120.34 // Value of policy
  //...
}

`aventus.policy.view`

When the summary screen of a policy has been viewed

NB: This currently only triggers immediately after the purchase of a policy

{
  "app": "symphony",
  "appVersion": "1.0.0", 
  "event": "aventus.policy.bind",
  "policyId": "00000000-0000-0000-0000-000000000000",
  "productCoverReference": "comprehensive"
  //...
}

Quote Events

`aventus.quickquote.start`

Start quickquote journey

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.quickquote.start",
  "quoteId": "00000000-0000-0000-0000-000000000000",
  "partnerId": "00000000-0000-0000-0000-000000000000", // optional
  "productReference": "avt_pr_product_reference",
  "productCoverReference": "comprehensive"
  //...
}

`aventus.quote.additionalQuestionsStarted`

Additional question set started

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.quote.aditionalQuestionsStarted",
  "quoteId": "00000000-0000-0000-0000-000000000000",
  "productReference": "avt_pr_product_reference",
  "productCoverReference": "comprehensive"
  //...
}

`aventus.quote.additionalQuestionsAnswered`

Additional question set completed (answered)

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.quote.additionalQuestionsAnswered",
  "quoteId": "00000000-0000-0000-0000-000000000000",
  "productReference": "avt_pr_product_reference",
  "productCoverReference": "comprehensive"
  //...
}

`aventus.quote.confirm`

Quote is confirmed

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.quote.confirm",
  "quoteId": "00000000-0000-0000-0000-000000000000", // optional
  "partnerId": "00000000-0000-0000-0000-000000000000", // optional
  "productReference": "avt_pr_product_reference",
  "productCoverReference": "comprehensive"
  //...
}

`aventus.quote.converted`

User tries to load a converted quote

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.quote.converted",
  "quoteId": "00000000-0000-0000-0000-000000000000",
  "productReference": "avt_pr_product_reference",
  "productCoverReference": "comprehensive"
  //...
}

`aventus.quote.customise`

Land on customisation screen of quote flow

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.quote.customise",
  "quoteId": "00000000-0000-0000-0000-000000000000", // optional
  "partnerId": "00000000-0000-0000-0000-000000000000", // optional
  "productReference": "avt_pr_product_reference",
  "productCoverReference": "comprehensive"
  //...
}

`aventus.quote.decline`

A quote is declined after completing the quote questions (on the customisation screen)

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.quote.decline",
  "quoteId": "00000000-0000-0000-0000-000000000000", // optional
  "partnerId": "00000000-0000-0000-0000-000000000000", // optional
  "productReference": "avt_pr_product_reference",
  "productCoverReference": "comprehensive"
  //...
}

`aventus.quote.expired`

User tries to load an expired quote

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.quote.expired",
  "quoteId": "00000000-0000-0000-0000-000000000000",
  "productReference": "avt_pr_product_reference",
  "productCoverReference": "comprehensive"
  //...
}

`aventus.quote.questionSetPage`

A new question set page is loaded

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.quote.questionSetPage",
  "pageTitle": "About you", // Full string of page title,
  "pageNumber": 2, // Page number in sequence
  "pageHash": "about-you", // 'slugified' pageTitle used in url eg #about-you
  "quoteId": "00000000-0000-0000-0000-000000000000", // optional
  "partnerId": "00000000-0000-0000-0000-000000000000", // optional
  "productReference": "avt_pr_product_reference",
  "productCoverReference": "comprehensive"
  //...
}

`aventus.quote.riskUpdated`

When a risk value is updated

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.quote.riskUpdated",
  "quoteId": "00000000-0000-0000-0000-000000000000",
  "partnerId": "00000000-0000-0000-0000-000000000000", // optional
  "riskPath": "proposer.name", // full risk path (json notation)
  "oldValue": null, // Could be any type - or null when no value previously
	"newValue": true // Could be any type
  //...
}

`aventus.quote.saved`

Quote save button is pressed

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.quote.start",
  "quoteId": "00000000-0000-0000-0000-000000000000", // optional
  "partnerId": "00000000-0000-0000-0000-000000000000", // optional
  "productReference": "avt_pr_product_reference",
  "productCoverReference": "comprehensive"
  //...
}

`aventus.quote.start`

Starting quote journey

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.quote.start",
  "quoteId": "00000000-0000-0000-0000-000000000000", // optional
  "partnerId": "00000000-0000-0000-0000-000000000000", // optional
  "productReference": "avt_pr_product_reference",
  "productCoverReference": "comprehensive"
  //...
}

`aventus.quote.view`

User views a confirmed quote

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.quote.start",
  "quoteId": "00000000-0000-0000-0000-000000000000",
  "productReference": "avt_pr_product_reference",
  "productCoverReference": "comprehensive"
  //...
}

Misc Events

`aventus.screenview`

Fires each time a unique screen view is loaded, sequential screen loads of the same screen do not fire additional screenviews.

This event has a single additional property, view, which is the label of the screen shown. The screens used are detailed below.

Example Payload

{
  "app": "symphony",
  "appVersion": "1.0.0",
  "event": "aventus.screenview",
  "view": "Checkout", // String name of the view being viewed/loaded
  //...
}

Screens

Screen Name	Description
Checkout	Main checkout screens
IntelligentQuickQuote	QuickQuote summary screen
IntelligentQuoteAsk	Quote question screen
IntelligentQuoteDecline	Quote declined screen
IntelligentQuoteExpiredOrConverted	Quote expired or converted screen
IntelligentQuoteSummary	Quote Summary screen
ProductOverview	Overview of product, before quote screens
PolicyCancelAgentRequired	Policy cancel screen when agent cancellation is required
VriMissingData	VRI Flow missing data screen
VriSummary	VRI Flow summary/overview screen
sign-in	Sign in screen
sign-up	Sign up screen